FAQ

How does CityBucks Work?

Each day we will feature a highly discounted local deal. We cover all the best things to do in your area, such restaurants, bars, spas, theme parks, recreational activities, etc. By using the power of group buying we can offer the businesses a high volume of business and an opportunity to build repeat customers. In return, the customers get a special, deep discount.

How will I know about the deals of each day?

Sign up for alerts by email, but also be sure to follow us on Facebook and Twitter as well, so you never miss out on a great deal.

How much does it cost to join?

There are no membership fees. You only pay for the CityBucks coupons that you want.

When is my credit card charged?

When the deal reaches its minimum, your card will be charged.

What happens if the minimum numbers of people do not buy?

If not enough people sign up, then the deal is cancelled and you will not be charged. When you see a deal that you like, click on the BUY button and then let all of your friends know about the deal. Use email, Facebook, Twitter and text messaging to let them know about the deal. This will help to make sure that the minimum is hit and it also keeps our advertising costs down so we can then bring you even better deals.

Can I get a return a CityBucks coupon and get refund?

No, sorry. After you have purchased the coupon there are no refunds.

After I buy a CityBucks deal, how do I get it?

After your purchase you will receive an email with instruction on how to go to your CityBucks account and download your coupon. It only takes seconds!

When can I use my CityBucks Coupons?

Each coupon will have a specified expiration date. You can use the coupon up until the time it expires.

Is it only for me or can I give it away as a gift?

Check the details of the offer, but in most cases, even though your name is on the coupon, you can give your coupon to anyone that you like.

Can I use my CityBucks coupon together with other discount offers from the merchant?

No, sorry, in most cases you may not, unless an exception is made in the offer details.

Is CityBucks safe?

Yes, absolutely! We use the lastest SSL and data encryption techonolgy to protect your credit card and other vital information.

What happens if the business for my CityBucks coupon goes out of business?

If the merchant goes out of business before the expiration date of your unused coupon, we will credit the amount you paid back into your CityBucks account for future use.

How does the referral system work?

It’s easy! Just refer a friend using our referral a system. Once your friend makes their first purchase, we will put $10 in your CityBucks account.

How many people can I refer?

As many as you like! The more members we have the better deals we can bring to you.